A direct relationship
Talk about your needs with the people responsible for helping. We aim to make scope, priorities and the next step clear.
LOCAL PEOPLE. CLEAR RESPONSIBILITY.
Your IT partner should feel like part of the team.
We’re Jax IT Consulting. We work directly with small and midsize businesses to make everyday technology easier to manage.
Book an IT ConsultationTHE WAY WE WORK
Based in Jacksonville. Focused on your work.
Technology decisions are business decisions. A new tool, a replacement laptop or a security change should solve a real problem for the people doing the work. We listen first, explain the options and build a recommendation around your needs. We use remote support when it is efficient and arrange onsite service when hands-on work makes sense. Security is considered throughout the environment, alongside usability, maintenance and the cost of keeping everything running.
Practical recommendations
Start with what the business needs and what is already working. New products are useful only when they solve a real problem.
A local perspective
Jacksonville is our base. We support the people and businesses that make Northeast Florida work.
Flexible engagement
Monthly service and clearly scoped projects give your business options as your requirements change.
Security throughout
Consider accounts, devices, networks, collaboration and backup together when making technology decisions.
Looking ahead
Through our related brand nottl, we also explore practical AI and automation that can reduce repetitive work.
AI & AUTOMATIONTechnology is
Technology is
changing again.
Practical AI can take repetitive work off your plate, connect your systems and help your people find the information they need.
AI & Automation, powered by nottlExplore nottlnottl↗NO TTL. MORE POSSIBILITIES.
YOUR WORKCONNECTEDSIMPLIFIED
GOOD QUESTIONS
A little clarity goes a long way.
Here’s what businesses usually ask before we get started.
What is managed IT?
Managed IT gives your business an ongoing partner for technology operations. We coordinate monitoring, maintenance, security and planning, with services defined in your agreement.
Do you work onsite?
Yes. We are based in Jacksonville and provide both remote and onsite service. We use remote support when it is efficient and arrange onsite work when your environment needs it.
Do you support Microsoft 365?
Yes. We manage Microsoft 365 administration, licensing, users, collaboration, identity and security. Backup and email archiving are included in our existing managed IT plans; tenant management is scoped separately.
Do I need a long-term contract?
We offer flexible monthly service rather than requiring long-term lock-in. Your proposal explains the scope, setup fees, billing and cancellation terms before you commit.
Can you work with an existing internal IT person?
Yes. Co-managed IT complements your internal team. We agree on responsibilities so your team can keep control while getting help with specific systems, projects or ongoing operations.
What size businesses do you support?
We work with small and midsize businesses. Our current managed IT plans start at five users. We recommend a scope based on your people, locations and technology needs.
Do you provide cybersecurity services?
Yes. We address identity, email, endpoints, networks, patching, backups and employee awareness. We recommend security controls based on your environment and include the agreed services in your scope.
Do you support businesses outside Jacksonville?
Remote service can support businesses outside Jacksonville. Onsite availability depends on your location and requirements; we will discuss coverage during your consultation.
LET’S TALK TECHNOLOGY
Let’s make your IT easier.
Tell us what’s working, what’s frustrating your team and where your business is headed. We’ll help determine what needs to change.