JACKSONVILLE MANAGED IT

Managed IT for
Jacksonville businesses that need technology
to just work.

Jax IT Consulting manages the technology your business depends on, from Microsoft 365 and cybersecurity to endpoints, networks, backups, vendors and day-to-day IT operations.

Rooted in Jacksonville. Built around your business.
CONNECTED BY DESIGNJAX / FL
JAX IT COREONE ACCOUNTABLE PARTNER
Your technology. Working together.•••
COMPLEXITY, CONNECTED.IT, TAKEN CARE OF.
Jacksonville BasedRemote + Onsite SupportMicrosoft 365CybersecurityFlexible Agreements
LESS IT TO THINK ABOUT.
MORE BUSINESS TO BUILD.

Your business shouldn’t have
to become an IT company.

Users. Devices. Microsoft 365. Security. Networks. Backups. Vendors.
It’s a lot to keep connected—and none of it is your core business.

That’s where we come in. One team, taking responsibility for the technology behind your work.

ONE CONNECTED ENVIRONMENT

Everything connected. Someone accountable.

Your IT doesn’t operate in silos. Neither do we. We look at the whole environment, so the details don’t fall between providers.

CONNECTED BY DESIGNJAX / FL
JAX IT COREONE ACCOUNTABLE PARTNER
Select a connection to explore your environment.•••
UsersEmailFirewallVendors
WHY JAX IT

Capable technology people. Right here.

Jacksonville is home.

A local partner who understands the businesses and communities of Northeast Florida.

Proactive by design.

Monitoring and maintenance that help identify issues before they get in your way.

Security comes with the thinking.

Protection is considered throughout your environment, from identities to backups.

A straight answer.

Clear explanations, useful recommendations and conversations without the jargon.

Remote when it works. Onsite when it matters.

The right way to help, whether the work happens online or at your office.

A relationship with flexibility.

Monthly service and an agreed scope that can evolve as your business changes.

A PLAN THAT FITS

The right support. Room to grow.

Three starting points. A recommendation built around your business.

Compare Managed IT Plans
01MONTHLY / PER USER

Blueprint

Essential technology protection.

A practical foundation for protecting your Microsoft 365 data.

  • Microsoft 365 Backup
  • Microsoft 365 Email Archiving
  • Discounted Consulting Rate
View all included servicesExplore plan
02MONTHLY / PER USER

Enhanced

Proactive IT management.

More visibility into the systems your team relies on every day.

  • Endpoint Monitoring
  • Endpoint Patch Monitoring
  • Networking Monitoring
View all included servicesExplore plan
03MONTHLY / PER USER

Ultimate

Your complete technology partner.

Broader coordination, staff awareness and ongoing technology planning.

  • Vendor Management
  • Cyber Security Training
  • Endpoint Monitoring
View all included servicesExplore plan

Flexible monthly service. Minimum 5 users; one-time setup fees apply. Recommendations and scope depend on your requirements. Microsoft 365 management and other add-ons are scoped separately.

HOW WE WORK

A clear path to better IT.

  1. 01

    Discover

    Understand your people, systems and priorities.

  2. 02

    Stabilize

    Address the issues getting in the way of work.

  3. 03

    Secure

    Put the right protections in place.

  4. 04

    Manage

    Look after the day-to-day details.

  5. 05

    Improve

    Keep your technology moving with your business.

YOUR EVERYDAY WORKSPACE
Microsoft 365
EExchange Online
TTeams
SSharePoint
OOneDrive
Identity. Access. Collaboration.
MICROSOFT 365, PROPERLY MANAGED

More than email. Your business backbone.

The tools your people work in every day should work together. We connect administration, collaboration and security across your Microsoft 365 environment.

LicensingUser administrationEntra IDConditional AccessIdentity & securityBackup
Explore Microsoft 365 Management
SECURITY IS PART OF THE JOB

Built in. At every layer.

Security works best when it is part of how your technology is managed. We bring identity, devices, email and recovery into the same conversation.

Practical controls. Consistent maintenance. A team that understands how the pieces fit together.

Explore Cybersecurity
01Identity
02Endpoint
03Email
04Network
05Patch Management
06Backups
07Awareness
A CONNECTED APPROACH TO PROTECTION
AI & AUTOMATION

Technology is
changing again.

Practical AI can take repetitive work off your plate, connect your systems and help your people find the information they need.

AI & Automation, powered by nottlExplore nottl
nottlNO TTL. MORE POSSIBILITIES.
YOUR WORKCONNECTEDSIMPLIFIED
GOOD QUESTIONS

A little clarity goes a long way.

Here’s what businesses usually ask before we get started.

What is managed IT?

Managed IT gives your business an ongoing partner for technology operations. We coordinate monitoring, maintenance, security and planning, with services defined in your agreement.

Do you work onsite?

Yes. We are based in Jacksonville and provide both remote and onsite service. We use remote support when it is efficient and arrange onsite work when your environment needs it.

Do you support Microsoft 365?

Yes. We manage Microsoft 365 administration, licensing, users, collaboration, identity and security. Backup and email archiving are included in our existing managed IT plans; tenant management is scoped separately.

Do I need a long-term contract?

We offer flexible monthly service rather than requiring long-term lock-in. Your proposal explains the scope, setup fees, billing and cancellation terms before you commit.

Can you work with an existing internal IT person?

Yes. Co-managed IT complements your internal team. We agree on responsibilities so your team can keep control while getting help with specific systems, projects or ongoing operations.

What size businesses do you support?

We work with small and midsize businesses. Our current managed IT plans start at five users. We recommend a scope based on your people, locations and technology needs.

Do you provide cybersecurity services?

Yes. We address identity, email, endpoints, networks, patching, backups and employee awareness. We recommend security controls based on your environment and include the agreed services in your scope.

Do you support businesses outside Jacksonville?

Remote service can support businesses outside Jacksonville. Onsite availability depends on your location and requirements; we will discuss coverage during your consultation.

LET’S TALK TECHNOLOGY

Let’s make your IT easier.

Tell us what’s working, what’s frustrating your team and where your business is headed. We’ll help determine what needs to change.